FAQ
Will I receive all the bars of soap shown in the product image?
No, each listing is for one bar of soap only unless otherwise mentioned.
What are the Skin-Safe colorants used in your products?
We are so glad you asked! Our skin-safe colorants include kaolin clays, activated charcoal, and mineral pigments such as micas, ultramarines, and oxides. Mineral pigments are used in all our soaps unless otherwise noted. If kaolin clays are used, they will be listed in the ingredients.
Why can't I find my favorite soap or soap I've recently purchased from your shop?
The majority of our soaps are limited editions and are not reproduced. Because our soaps are produced in limited quantities, a soap that you like may sell out much faster. In some cases, if we receive multiple requests from our customers for a particular soap, we may re-release it. If you have any questions or concerns, don't hesitate to get in touch with us.
Can I return one of the soaps I purchased? I'm not too fond of the smell.
Oh no! We are sorry to hear that you didn't love your soap. Unfortunately, we cannot accept returns on any of our soaps. However, we try to provide a very detailed description for each soap so that you can know if it's a scent you'll like. If you have an issue with your order, please reach out to us, and we would be delighted to assist you.
How do you package your soaps?
All of our soaps are individually sealed with shrink-wrap and labeled.